Orders are usually processed within business hours. However, please allow up to 12 hours for your order to be processed.

Some items cannot be shipped due to policies set by the courier company and will only be available by in-store collection.

All deliveries are done between Monday and Friday, within 5 working days of the order being placed.

All orders containing livestock will be shipped between Monday and Wednesday only. The order will be held until the following week if placed after 12pm on Tuesday for the safety of the organism.

You will receive a shipping confirmation email (with a tracking number) by the courier service as soon as your order has been processed and shipped.

Delivery times are estimates and we shall not be held liable for any delays caused by the courier company.

A flat rate of R150.00 will be charged on all local orders within the Western Cape.

A flat rate of R300.00 will be charged on all national orders outside the Western Cape.

All orders containing hardscape over 7kg may have an additional charge that will be communicated to you before your order is processed.